If you change your mind about your order, you can cancel it prior to delivery by emailing email@example.com
or calling ……… to cancel. You will not incur any charges if this is done before delivery.
If you are not satisfied for any reason with goods ordered on marcomartinez.clothing, you can return your product as long as:
· You contact Customer Support within 48 hours of delivery
· You have proof of purchase (order number, delivery note, and invoice).
· The goods must be in an ‘as new’ condition and returned in the original, undamaged packaging along with the accessories and free gifts received with it.
· The product must not have been used or installed or had any data inputted.
· All sealed items must not be opened.
If your product arrives damaged or you were delivered the wrong product, we’re happy to exchange your purchase as long as:
· You contact Customer Support within
o 7 days after delivery for Fashion products
· You have proof of purchase (order number, delivery note or invoice).
You have one week from day of delivery to return your order. The cost of return will be refunded after your return has been processed. .All exchanges will be processed within 10 working days from the date of receipt to MarcoMartinez
If you are located in Lagos or Abuja – please contact our customer service team by emailing firstname.lastname@example.org or calling XXXXXX to arrange a Marco Martinez pick-up. If you are located outside Lagos or Abuja – you’ll need to send goods back to Marco Martinez. You’ll need to contact MarcoMartinez before return.
All returns should be addressed to:
Returns Manager, MarcoMaritnez Clothing, 6, Atan road off Nathan Street Ojulegba, Surulere. Lagos
All returns are subject to inspection and approval by MarcoMartinez Quality Control. Returns that do not pass our Quality checks will be rejected and the shipment costs will not be refunded to the customer.
Thank you for shopping on marcomartinez.clothing, we are here to serve and make your life more comfortable. Should you have any issues with the above, kindly contact us at email@example.com or you can call us on XXXXXX and we will guarantee your suggestions are given due consideration.